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When you need help with something, please send in the details using the form below.

If you would like us to remotely connect directly to your device, please click the correct link to download and run a program which will grant us access to your device (only with your permission and direct involvement - no hidden access here)
Windows version: click here
MacOS version: click here 
Linux version (.deb file): click here 
Android version: click here
iOS version: click here

Support Request

Please complete the form below to send in a support request.   Note: you can also simply email us from any email program at needhelp (at) trueeastsolutions.com - replace the (at) with @ symbol